Wildfire Response Benefit

Though wildfires are more common in the western United States, almost every state has been affected by wildfires over time. Here's how you can prepare yourself and your home before, during, and after a wildfire.

Live in one of these states where wildfires occur more frequently? Available to Homeowner and Landlord Protection policyholders in select states: AZ, CA, CO, ID, MT, NV, NM, OK, OR, SD, UT, WA, WY and western TX?Learn more about Safeco's free Wildfire Response Benefit

“Today, wildfires are happening more frequently and with greater impact to customers. In response, Safeco has improved its Wildfire Response Benefit, available in selected states, to provide preventative wildfire damage services to eligible customers.”

Enrollment is free and does not expire unless the customer requests it, or the policy is canceled. There is absolutely no impact to premium (no charge or discount) for this program. The free benefit is not part of the policy contract, so there is no charge for the free service.

Yes, by completing and returning the opt out form. The customer can opt out at any time during their policy period. Currently, there is not an electronic way to opt out.

Yes, by completing and returning the opt back in form. Currently, there is not an electronic way to opt in.

Yes, all¹ homeowner and Landlord Protection® policyholders within the designated wildfire states will receive the letter and opt out form.

No, it goes to all¹ homeowner and Landlord Protection® policyholders within the designated wildfire states.

Chloeta maintains a map of policies-in-force within the benefit footprint and monitors the area to determine wildfire proximity and threat level. The vendor makes operational decisions on which eligible properties are serviced and the types of services provided during a wildland fire response.

Once safe access is secured, Chloeta's mitigation services may include:

• Removing pine needles and leaves from gutters
• Removing flammable vegetation and items from around your home
• Deploying a temporary sprinkler system to protect your home
• Updating you regarding the status of your property and actions being taken to protect it
• Applying a water-based gel or firefighting foam to your home
• Returning any combustible items moved and washing any fire gel or firefighting foam away after the wildfire event
• They do not cut trees unless they are down and cross a roadway.

It's an industry-leading, fire-preventing and heat-absorbing fire-retardant gel that personnel may use to help protect your home and property. The gel particles adhere directly to a house or structure and quickly extinguish any flames or burning materials that come into contact with the gel. It creates a gelled water barrier that effectively helps protect a home or structure for several hours and may prevent internal combustion. It can be rehydrated to extend effectiveness, as needed. The gel is used as a last resort when fighting a fire. It is proven to be effective as it adheres to smooth surfaces such as glass.

Once the wildfire threat has passed, the gel is safely removed by Chloeta, typically using a light washing process with water. The gel is safe for homes and the environment; it is 98% water and can be used on all types of trees and vegetation.

Chloeta will reposition any reasonably movable items away from the structure to a minimally safe distance ideally to a non-flammable surface, such as a driveway. Those items will be returned when it is safe to do so, and photos will be taken of all work performed.

They meet wildland fire incident qualification standards that are compliant with NWCG or NFPA training and physical fitness requirements. Additionally, all personnel providing services have been processed through the U.S. Department of Homeland Security eVerify system.

An automated phone call will go to the policyholder advising Chloeta may be in their area. Please remember this is not a guarantee of service or that our policyholder will not experience fire damage.

Yes, Chloeta will leave an automated voice mail.

The Chloeta does not provide updates to policyholders.

No

No

When services are being provided during a wildfire, mitigation personnel work with local fire officials to gain safe access behind fire lines to then provide services. The vendor vehicles will be branded for Safeco.

No, Chloeta staff perform services outside the home and do not enter policyholder building structures.

Yes, because the qualifying policyholder is participating in the benefit.